Privacy Policy
1. Introduction
This Privacy Policy explains how CS GmbH, operating under the brand Tamil Soundbooks, collects, uses, and protects personal information when customers visit or make purchases through our website.
2. Personal Information We Collect
When visiting our website, certain information may be collected automatically, including:
- IP address
- browser type
- device information
- pages visited
When placing an order, we collect information such as:
- name
- billing address
- shipping address
- email address
- payment information
- phone number (if provided)
3. How We Use Personal Data
We use this information to:
- process and fulfill orders
- arrange shipping and delivery
- communicate with customers
- prevent fraud and improve security
- improve website functionality
Customers may also receive marketing emails only if they subscribe.
4. Sharing Data
Personal information may be shared with trusted service providers required to operate our store, including:
- Shopify (our e-commerce platform)
- payment processors
- shipping providers such as Swiss Post
Personal data is never sold or rented to third parties.
5. Data Retention
Order information may be retained for accounting and operational purposes unless deletion is requested where legally permitted.
6. Cookies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
Customers may disable cookies in their browser settings.
7. Customer Rights
Customers may request:
- access to their personal data
- correction of inaccurate information
- deletion of personal data where legally permitted
Requests can be sent to:
info@tamilsoundbooks.com
8. Data Security
We take reasonable measures to protect personal data from unauthorized access or misuse. However, no online transmission can be guaranteed to be completely secure.
